Personalized reach to 1.3 billion consumers

Image

Personalized reach to 1.3 billion consumers

  • 1:1 Conversations on Their Terms

    Provide a direct, conversational way for customers to take action and get support where they already spend their time.

  • Contactless Commerce

    Offer the benefits of the in-store experience with the convenience of shopping online with inquiry replies and product recommendations to drive more sales.

  • Global Reach

    Catapult brand awareness with reach to over 2 billion active users each month on the most used messaging app in the world.

  • Maximized Ad Spend

    Boost the impact of Facebook advertising with a direct channel to further engagement with converted followers.

We Make Facebook Messenger Happen

Easy Access

Facilitate and respond to inbound Facebook inquiries and support requests through a unified inbox accessible to multiple agents through Mitto Conversations

No Coding Needed

Our dashboard works without integrating APIs, so you can start messaging fast

24/7 Support

Access to 24/7 technical resources to ensure functionality, security, and regulatory compliance

Omnichannel UI

Extend reach by adding Facebook direct messaging to your existing communications strategy with 1 tool that provides access to SMS, Instagram, WhatsApp and more

Engagement Throughout the Customer Journey

See More Use Cases

Engagement Throughout the Customer Journey

Customer Support

Offer customers a direct channel for service related communications, personalized support,  and quick resolutions all from the convenience of their preferred conversational messaging platform

Marketing Campaigns

Leverage real-time connectivity for instant conversions of promotions, special offers, coupons, and more with timely and customized messaging delivered in context

Customer Notifications

Ensure important updates and critical communications get delivered by sending real-time messaging across the channel customers are already actively engaged on

Automated Service

Reduce customer wait times, free-up internal agents, and save resource costs with customized auto-responses to frequently asked questions for customers on the go

Customer Support

Offer customers a direct channel for service related communications, personalized support,  and quick resolutions all from the convenience of their preferred conversational messaging platform

Marketing Campaigns

Leverage real-time connectivity for instant conversions of promotions, special offers, coupons, and more with timely and customized messaging delivered in context

Customer Notifications

Ensure important updates and critical communications get delivered by sending real-time messaging across the channel customers are already actively engaged on

Automated Service

Reduce customer wait times, free-up internal agents, and save resource costs with customized auto-responses to frequently asked questions for customers on the go