Boost advertising impact with direct messaging

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Boost advertising impact with direct messaging

  • Extended Campaign Reach

    Move conversations with customers from the public platform to private messages to provide more personalized support.

  • Targeted Engagement

    People spend 26% more time viewing ads on Twitter than on other leading platforms.

  • Active + Receptive Audience

    Twitter hosts 500 million tweets per day and 79% of users say they learn something new and valuable on Twitter weekly.

We Make Twitter Business Happen

Easy Access

Facilitate and respond to inbound Twitter inquiries and support requests through a unified inbox accessible to multiple agents through Mitto Conversations

No Coding Needed

Our dashboard works without integrating APIs, so you can start messaging fast

24/7 Support

Access to 24/7 technical resources to ensure functionality, security, and regulatory compliance

Omnichannel UI

Extend reach by adding Twitter direct messaging to your existing communications strategy with 1 tool that provides access to SMS, Instagram, Facebook Messenger and more

Engagement Throughout the Customer Journey

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Engagement Throughout the Customer Journey

Customer Support

Offer customers a direct channel for service related communications, personalized support, and quick resolutions all from the convenience of their preferred messaging platform

Marketing Campaigns

Leverage real-time connectivity for instant conversions of promotions, special offers, coupons, and more with timely and customized messaging delivered in context

Customer Notifications

Ensure important updates and critical communications get delivered by sending real time messaging across the channel customers are already actively engaged on

Automated Service

Reduce customer wait times, free up- internal agents, and save resource costs with customized auto-responses to frequently asked questions for customers on the go

Customer Support

Offer customers a direct channel for service related communications, personalized support, and quick resolutions all from the convenience of their preferred messaging platform

Marketing Campaigns

Leverage real-time connectivity for instant conversions of promotions, special offers, coupons, and more with timely and customized messaging delivered in context

Customer Notifications

Ensure important updates and critical communications get delivered by sending real time messaging across the channel customers are already actively engaged on

Automated Service

Reduce customer wait times, free up- internal agents, and save resource costs with customized auto-responses to frequently asked questions for customers on the go