As a seller of business solutions, my number one goal is to help brands achieve optimal results. Recently, this passion spilled over into my personal life. I’m always keeping an …

There is no shortage of advice on the internet, and that’s certainly true for how to improve and/or deliver amazing customer experiences. But sometimes the most effective educational approach is …

Let’s talk about the day of an average American consumer. This morning I drove my German car to a British gas station for a weekend top-up. I got home and …

It’s been almost 20 years since people started micro-blogging their emotions to a friend named Tom on the now-defunct social media site Myspace. While there were certainly earlier iterations of …