You’ve heard all about why customers love chatbots. Their speed and consistency of response, the fact that chatbots never sleep, and their ability to look up information quickly all make …

Businesses and customers love chatbots. An automated, interactive tool that lets customers get their questions answered at any hour of the day without costing businesses an arm and a leg …

Fraud costs the global economy over $5 trillion each year. And the cost of fraud to US merchants is up 7% year over year. It is clear that now more …

You’ve heard about the benefits of SMS campaigns. The numbers don’t lie: 5 billion people send and receive text messages, 90% of text messages are read within 3 minutes of …

You can spend a lot of time creating the perfect Application-to-Person (A2P) messaging strategy and campaign, then miss out on conversions because you didn’t optimize your messages for success.  As …

Everyone wants their business reviewed in a positive light. But sometimes getting great reviews can be like pulling teeth. People keep buying your product, but they don’t want to write …

SMS marketing campaigns are one of the most powerful direct marketing tools out there. It’s also one of the most under-utilized tools out there. According to Gartner, it’s “one of …

SMS provides incredible benefits if you’re shipping and making deliveries. Here are just a few things you can do with SMS to improve customer service: * Use an SMS to …

With the boom of e-commerce, there are a lot of terms flying around out there to describe different ways of selling and communicating with your customers. Never fear, this definitions …